Frequently Asked Questions
Everything you need to know about parking with us
How do I book a bay?
You can reserve online via our contact form or by phone on +44 1480 470 114. Tell us your vehicle type, expected arrival time and how many nights you need — we will confirm by SMS or email within minutes.
How much does HGV parking cost?
Pricing varies by site, vehicle size and duration. Overnight rates typically start from around £20 per night for a rigid and £30 per night for an articulated unit. Weekly and monthly rates work out cheaper. Contact us for a tailored quote.
Do you accept hazardous goods (ADR) loads?
Most of our sites accept ADR-classified vehicles, but allocation depends on the class and quantity. Please tell us at the booking stage so we can confirm and assign a compliant bay.
Are sites compliant with DVSA drivers' hours rules?
Yes. Our sites are designed as proper off-road rest stops with toilets, washing and rest facilities. Taking your Daily or Weekly Rest with us complies with DVSA expectations for an acceptable rest location.
What security measures are in place?
Every site has anti-ram perimeter fencing, 24/7 monitored CCTV with 30-day recorded retention, gated entry with ANPR or staffed admission, and overnight lighting. We log every vehicle in and out.
Can I leave a trailer without a tractor?
Yes — we offer standalone trailer storage for curtain, box, fridge, flatbed and tanker trailers. ADR-classified trailers must be declared at booking.
Do you have showers and hot food?
Most sites have showers, toilets, hot food (either a counter or microwave kitchen) and free Wi-Fi. Check the individual site page when booking for exact facilities.
What if I arrive after the office is closed?
Most sites are accessible 24/7 via ANPR or a coded entry system. We send the entry code with your booking confirmation. If you arrive at an unstaffed time, your bay is still allocated and waiting.
Do you offer monthly contracts?
Yes. Weekly and monthly rates are available at a discount to nightly. Ideal for tractors between contracts, seasonal operators and fleet managers handling surplus units.
Can I cancel a reservation?
Yes. Free cancellation up to 4 hours before your booked arrival. After that we charge for one night. Long-term bookings have their own terms — please ask at booking.